Privacy Policy

Please read our Privacy Policy carefully so that you can understand how we collect, use, disclose and transfer the personal information that you provide to us through or in connection with this Website.

By visiting or using HortusTV’s website you are accepting the terms and conditions of this Privacy Policy. In particular, by submitting your personal information to us, you will be deemed to have given your permission for use and disclosures referred to herein and you agree that we can communicate with you regarding the security, privacy and any administrative issues relating to your use of HortusTV’s services.

If you do not agree with the terms and conditions of this Privacy Policy, you must immediately cease using and accessing this Website and any services available from this Website for which you need to provide personal information.

Important: if you are under 18 years old HortusTV does not intentionally collect personal data of persons under 18 years old. If you are under 18 years old (or the age of majority in your province) please do not send us your personal information. If you are under 18 years old (or the age of majority in your province) and would like to use the HortusTV website in any way which requires you to submit your personal information please have your parent or guardian to do so on your behalf.

Information Collected or Received

HortusTV receives and stores both personal and non-personal information about you.

Personal information is collected when you enter it to sign up for HortusTV, when you interact with customer service, set Preferences in your account or participate in surveys or promotions. Personal information is data that can uniquely identify you or be used to contact you and may include: a valid email address, user name connected with your site activity, billing or payment information, telephone number, a physical address and postal code. We may also record personal data on any interactions you may have with customer service.

Non-personal information is not unique to you, cannot be used to contact or identify you and does not permit direct association with you. We may collect, use, transfer and disclose non-personal information for any purpose.

This non-personal information may include: IP address and standard web log information, the type of Internet browser you use, information regarding your computer or other device used to access HortusTV including device identifiers and software type and configuration, connection information, referral URLs (or the website from which you linked to HortusTV) and your activity on HortusTV including search history, keywords use, titles selected, watch history, and statistics on page views.

We may also aggregate the non-personal details you have submitted to the Website, such as your age, gender and place of residence. You cannot be identified from this information and it is only used to help us improve HortusTV’s service offering, to optimize our content delivery and to protect members from fraud and unauthorized access to their personal information.

We may on occasion supply third parties with this non-personal or aggregated data for uses in connection with this Website as well as supplement it with information we obtain from external sources. This aggregated information will be used for purposes that are consistent with this Privacy Policy.

HortusTV also gathers information through the use of cookies, clear gifs, pixel tags, log files, web beacons and flash cookies. These technologies are commonly used to make websites work effectively and efficiently, to prevent fraud, to optimize advertising, monitor visitor traffic and improve site performance. The type of information gathered by a cookie or similar technology is non-personal and represents the computer and not the individual using it. For example it might include: IP address, what parts of the HortusTV site were looked at, date and time of visit, how much time was spent on the site, what external site referred visitors as well as other non-personal data.

HortusTV uses cookies to identify and authenticate registered users and maintain site security and to help us understand how people interact with our site and services, so we can provide a better experience for our subscribers and enhance our offering. By continuing to use our service, you agree to our use of cookies.

As part of the service offered to you through HortusTV, the information you provide to us may be transferred to countries outside of Canada. This may happen if any of our servers are from time to time located in a country outside of Canada or one of our service providers is located in a country outside of Canada.

These countries may not have similar data protection laws to Canada. However, if we transfer your information outside of Canada in this way, we will take steps to ensure that your privacy rights continue to be protected. We may use third parties for the fulfillment of our obligations hereunder.

Except as set out in this Privacy Policy, we will not disclose any personally identifiable information without your permission unless we are legally entitled or required to do so in order to comply with a subpoena, court order, legal process, or other legal requirement or if we believe that such action is necessary to protect, establish, exercise our legal rights or defend against legal claims, or protect the property or personal safety and those of our subscribers and users; or when we believe in good faith that such disclosure is necessary to comply with the law, prevent imminent physical harm or financial loss, or investigate, prevent, or take action regarding illegal activities, suspected fraud, threats to our property, or violations of HortusTV’s Terms of Use.

In the event HortusTV is acquired by another company, that company may use your personal data in accordance with this Privacy Policy. HortusTV reserves the right to transfer personal information provided that the receiving party agrees to respect this information in a manner that is consistent with our Privacy Policy.

Data Retention

HortusTV will retain your personal information only for as long as is necessary or your account is active or as needed to provide you services. If you no longer want HortusTV to use your information to provide you services, you may close your account. HortusTV will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. 

Information Use, Sharing or Disclosure

Internally‚Ä® HortusTV uses the information collected from our subscribers to provide, improve and market our services and to communicate with you. We use the collected data to analyze and enhance and our services and marketing efforts, as well as to administer your account, process your registration, your orders and your payments, and to communicate with you on these and other topics, such as through newsletters, in promoting new content and to offer opportunities exclusive to HortusTV subscribers.

We may use the collected information to prevent and investigate fraudulent use of HortusTV as well as to enforce our Terms of Use.

HortusTV limits access to your personal information to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. 

If you share your subscription log-in information or otherwise allow access to your account to others, they will be able to see your personal information including your history, email address and account information.

Externally We also partner with service providers and other third parties that help us provide HortusTV services. These service providers provide marketing and IT services, web optimization services, to process and limit fraud in connection with credit card transactions or other payment methods, to collect payments and to process and administer surveys.

These service providers, in providing their services to HortusTV, may collect, use, analyze and similarly have access to your personal or other aggregated anonymous information. We do not authorize them to use or disclose your personal information except in connection with providing their services.

HortusTV may offer optional joint promotions or incentive programs that, in order for your participation, will require us to share your information with third parties. By choosing to participate in such joint promotions or programs, you agree to our sharing of your information. Please note that we do not control the privacy practices of these third party businesses.

HortusTV will not sell or disclose your personal information to third parties without your explicit consent, except as specified in our Privacy Policy.

HortusTV may contain social plugins such as Facebook and Twitter to allow you to share information, recommendations and reviews on those platforms. You may choose to link one or more social networks to your HortusTV account. Please know that any such information is public and HortusTV is not responsible for any third party’s use of the information you may have publicly disclosed through use of social plug-ins though our service.

This connection of your HortusTV account to a social network is subject to this Privacy Policy. These plugins are operated by the social networks themselves and are subject to their Terms of Use and Privacy Policies. HortusTV does not control how these social networks operate these plug-ins. You should read their Terms of Use and Privacy Policies before you use them.


The security of your personal information is important to us. Your HortusTV account is protected by a password. It is your responsibility to ensure that you protect your account against unauthorized access by keeping both your password and your computer secure and signing out after using HortusTV services.

HortusTV encrypts sensitive personal information to protect it against loss, theft or unauthorized access, by the use of Secure Sockets Layering (SSL), an industry-standard security protocol.

Keep your account access information confidential and secure; it is your responsibility to do so to ensure unauthorized users do not have access to your account and personal information.

HortusTV follows accepted industry standards to protect the personal information submitted to us. Unfortunately, no security system or method of electronic storage or Internet transmission is 100% secure. While we will use means to protect your personal information, we cannot guarantee its absolute security or assume liability for improper access to it.

Changes to Policy

HortusTV reserves the right to make changes to this Privacy Policy. If we make material changes to this policy we will post these changes on this page. Please review our Privacy Policy periodically.

Contact HortusTV If you have questions or concerns about your personal information you can contact us at